ALL SALES ARE FINAL due to the nature of the personalized products offered with the exception of the product being damaged in shipping. Please notify me at cadence@cadencekeysauthor.com with photos of the damaged product(s) within 24 hours of delivery so I can replace your items as quickly as possible with the same item. If the product is no longer available in my shop, I will issue a refund or give a shop credit. If you have not contacted me within 5 business days, no exchange will be made.

Need Additional Help?

Contact me at cadence@cadencekeysauthor.com for questions related to exchanges. ALL SALES FINAL.